We at Tiraz respect the privacy of our customers and are committed to protecting their data, using it solely for purposes related to fulfilling orders and enhancing the shopping experience.
When using the Tiraz store or completing a purchase, certain data necessary to fulfill the order may be collected. This includes the name, mobile number, email address, delivery address, order details, and payment information processed through authorized payment providers.
This data is collected solely for the purpose of completing the order, communicating with the customer, delivering products, and improving service quality.
All data belonging to Tiraz customers is stored within the Kingdom of Saudi Arabia and is only used in ways that serve the customer's experience and fulfill their orders.
We are committed to handling customer data with the utmost confidentiality and taking the appropriate measures to protect it from unauthorized access.
The Tiraz store does not sell or share customer data with any external third parties for marketing or commercial purposes.
Some necessary data may only be shared with entities involved in fulfilling the order, such as shipping companies or payment service providers, strictly to the extent required to complete the purchase and delivery process.
The Tiraz store may use the customer's mobile number or email address to communicate regarding the order, or to send updates related to shipping and after-sales service.
These contact methods may also be used to send special offers or updates related to Tiraz. The customer can request to opt out of marketing messages at any time.
Payment transactions are processed through authorized and secure payment providers.
The Tiraz store does not retain the customer's full bank card details, and payment processes are carried out in accordance with the security standards approved by the service providers.
The customer has the right to contact Tiraz to request updates to their data, correct it, or inquire about how it is being used.
They also have the right to request that the use of their data for marketing purposes be stopped, whenever possible according to applicable procedures.
The Tiraz store may update this Privacy Policy from time to time in accordance with operational requirements or relevant regulations.
The customer's continued use of the store following an update to the policy constitutes their acceptance of the updated version.
